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| Conditions of Use |
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| The following are the terms and conditions for the sale of goods, which apply to and govern any contract, which we enter into with you. Please read them carefully. An offer to buy goods is conclusive evidence of your acceptance of the following terms and conditions.
These terms and conditions do not affect your statutory rights.
We will treat each order for goods as an offer by you to buy them subject to these terms and conditions.
We have the right at our discretion not to accept any order. If we do not supply goods for any reason we will not charge you for them and we will refund any money already paid for them. We will not compensate you for any other loss, which you may suffer if we do not supply goods.
If we elect to accept your order we will notify you accordingly. It is only when you receive such notification that a binding contract is concluded with you on these terms and conditions.
The price for the goods will be as quoted on our web site at the time you place your order, but we reserve the right to remedy an obvious mistake in pricing by charging a proper commercial price to rectify such a mistake.
Prices quoted on our web site in Euros and UK Pound Sterling are inclusive VAT . Prices in US Dollars, Norwegian Kroner and Swiss Francs are exclusive of VAT. If you reside in the European Union you will pay the VAT, this does not apply to companies with valid VAT-ID.
Goods are subject to availability and delay in delivery of goods is sometimes out of our control. All delivery dates are quoted in good faith. In the event that delivery cannot be made within 40 days, we will contact you to discuss alternative arrangements. You have the right to withdraw from the contract at this stage.
As soon as the goods have been delivered you will be responsible for them. Delivery is deemed to take place when the goods are delivered to the address nominated by you. However, you will only own the goods when we have received payment for them in full.
All goods must be returned to us with their original packaging. This does not affect your statutory rights as a consumer.
All goods are supplied with a manufacturers warranty, which will vary in length. If within the warranty period the goods supplied by us become defective, please refer to the user manual and follow the instructions for contacting the manufacturer and reporting it or contact Customer Services. All warranties offered are in addition to your statutory rights as a consumer.
If you have simply changed your mind about your order and you wish to return your goods, then in line with the Distance Selling Directive (DSD) you can do so provided you inform us of this decision within 10 days from receipt. The goods must not be opened nor used and must be ‘as new’ when returned to us. Once you’ve informed us of your decision to return goods under DSD, you have 14 days to do so at your own expense. Once goods are received, we’ll issue a full refund for the cost of the goods to your original payment method. Please note this policy does have some limitations and does not apply to business customers.
Refunds, once authorised are usually processed within 14 working days. Please note once we have processed your credit, your issuing bank may not be aware of the transaction for up to 7 working days. In certain circumstances, the refunds process may take up to a maximum of 90 days.
Trademarks and logos displayed on our web site may not be reproduced, downloaded or used by you in any manner.
These terms and conditions shall be governed by the laws of England and Wales and any dispute will be resolved exclusively in the courts of England and Wales. However, We are also entitled to request demands for payment by local attorneys and courts at the domicile of the buyer.
15.10.2003
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